Below are some kind words from happy residents about us and our level of care.
These testimonials are taken from anonymous hand written feedback forms available at our reception.
Family member 1
The location next to the sea is second to none and the lounge, dining room etc. are excellent. Arthur's bedroom is small but cosy with a wonderful view over the sea.
We can not praise the nurses and carers high enough. They are all first class and we have seen a marked improvement in Arthur's health during his first year. Dignity, rights and privacy are all well reflected but in a common sense way, with a touch of humour.
The home is run on a very flexible basis and individual needs are taken care of.
Again we couldn't ask for more. Right through from the management the nurses, the carers and the staff, everyone couldn't be more helpful. The administration is first class and the telephone is always answered promptly.'
Family member 2
The public areas are pleasant, particularly the upstairs lounge. The staff appear caring and considerate and willing to spend time with individuals.
It is good that independence is fostered in a time of diminishing capability. There are 'things to do' though whether more could be offered to those less mobile is a matter of what is realistically possible.
The telephone is always answered promptly and appropriately. Staff greet visitors with a smile and queries are addressed.'
St Albans Nursing Home will make sure resident's needs are met on a daily basis. Call us on 01253 810 292